Cut processing times by up to 60%, enabling faster settlements and enhanced customer satisfaction
Significant cost savings
Reduce operating expenses by up to 40%, freeing up resources for strategic initiatives
Enhanced data accuracy and compliance
Improve data integrity mitigating risk in a increasingly complex environment
Strategic transformation in a dynamic landscape
Secure a competitive advantage even with shifting demographics and rising labor costs
How it works
Touchless end-to-end AI workflow and integration
The diagram below illustrates how fileAI seamlessly ingests, processes, and integrates both structured and unstructured data—automating every stage from pre-processing to post-processing, all while integrating with over 200+ legacy systems.
Data ingestion and capture
Collects data from multiple sources, including emails, APIs, servers, and mobile. Supports multimodal inputs—text, voice, image, and video—ensuring comprehensive data processing
AI-powered data preparation and validation
Cleans, normalizes, and validates data using proprietary AI schemas. Detects fraud by contextualizing and cross-verifying data, enabling intelligent anomaly detection and predictive analytics
Intelligent analysis and workflow orchestration
AI agents assess claims, trigger workflows, request additional information, and integrate with third-party solutions for verification and compliance
Automated output and integration
Generates structured reports, BI insights, and automated case handling. Ensures smooth integration with insurers’ existing systems for seamless claims automation
"Just one month into our project, fileAI is reducing our claims processing time by 60% and claims operating expenses by 40%."
Enny Halim
EVP Business Development and Digitalization MSIG Asia
“fileAI has revolutionized our claims processing. Immediately upon implementation, we saw a 80% reduction in time spent on processing, review, and cross-checking claims, while maintaining a 98%+ accuracy rate in document extraction.”
Sam Callaghan
Claims Director of DirectAsia
Download the whitepaper
About fileAI
fileAI is the leading platform for automating unstructured data processing at scale, leveraging advanced AI to simplify data extraction, organization, and enrichment across all file types and documents. Trusted by global enterprises like MS&AD, Toshiba, KFC, DirectAsia, and Nippon, and Ernst & Young, fileAI processes over 200 million files annually, delivering transformative productivity gains and cost savings. With support for 200+ languages, fileAI empowers businesses of all sizes to eliminate manual processes, drive productivity gains and cost savings.
.svg)
.svg)
.png)